top of page

Careers

Looking for a great career in the Employment Sector? WorkForce Development is looking for talented go-getters who are committed to our values of excellence and uncompromising quality. Check out the openings below to see if there’s the right fit for you.

Quality Assurance

Prince George, BC

Part-time, 20 hrs/week, Permanent

*A Cover Letter and three references is required.

ROLE SUMMARY

WDCS North Ltd. delivers the Customized Employment Consulting Program for persons with disabilities and unique barriers to employment in partnership with WorkBC. Program services are delivered across Catchment #43, including the communities of Prince George, Valemount, McBride and Mackenzie, BC.

The role of the Quality Assurance staff will be to assist the Customized Employment Consultant to fulfill administrative and program reporting duties related to the delivery of the services, as well as provide job coaching as needed to individuals on job sites. The Quality Assurance Person will also act as a liaison between clients and potential employers, facilitating successful job placements. The successful candidate will demonstrate above average organizational skills, attention to detail, ability to work well under pressure, the ability to manage multiple deadlines and be fluid and responsive to work flow changes. Database operations, case file management and scheduling will be crucial skills utilized in the performance of this job. Labor Market research and employer networking will also be required in this position as well as the ability to learn and adapt to technology changes rapidly.

RESPONSIBILITIES

Provide administrative support to the Customized Employment Consultant that will include:

  • Scheduling client appointments and monitoring staff schedules and activities

  • Updating client notes, both hard copy and electronic formats.

  • Making staff travel arrangements as necessary

  • Liaising with Work BC staff as needed, attending staff/team meetings

  • Monitoring Program communications, updating program policy and procedures and managing program specific communications

  • Arranging for supports for program participants including such things as transportation supports, training and referrals to external organizations

  • Attending employer events, hiring fairs etc.

  • Providing direct client services as needed to individuals on job sites which may include observing clients work duties, making suggestions to increase employee success, assisting with problem solving and employee/employer relations

  • Provide services to Clients in a manner that is welcoming, safe and professional and ensures that their privacy rights are protected. Service is to be in accordance with Contract performance requirements to support that Client in achieving the highest level of Labor Market Attachment and self-sufficiency possible for the Client

  • Support Clients with awareness and navigation support, including accessing community resources specified in their Action Plans, including facilitating and following up on referrals as appropriate

  • Stay up-to-date on any other programs or funding sources that Clients may access to provide any Client with information the Client may require to apply for those programs or funding sources

  • Stay up-to-date about other potential employment program options for Clients, and support Clients as needed to access them as appropriate and when eligible.

  • Provide personalized coaching sessions to enhance job readiness and employment prospects.

  • Assist clients in developing effective resumes and cover letters tailored to their target positions.

  • Stay updated on industry trends, job market demands, and emerging opportunities.

  • Act as a liaison between clients and potential employers, facilitating successful job placements.

  • Offer ongoing support and guidance to clients during their employment, ensuring a smooth transition and continued success.

 

QUALIFICATIONS

Training and Program Orientation will be provided to support staff toward competency in various Work BC Policy and Procedures, Work BC Program Acronyms and Systems; and Integrated Case Management (ICM)

  • Ability to work successfully within a complex environment with many rules

  • Strong critical thinking and organizational skills

  • Experience working with databases, outlook, online learning platforms, and virtual platforms such as Microsoft Teams, Zoom etc.

  • Assertive and proactive problem-solving skills; presentation skills an asset

  • A demonstrated record of working with employers, training providers, community resources and other employment related service providers

  • Experience working in an administrative position in a professional office setting

  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check

  • Team player with ability to work effectively with a diverse team of professionals

  • Access to reliable transportation, Class 5 Driver’s License and clean driver’s abstract required.

 

EDUCATION

  • Relevant experience could also include working with job seekers and / or persons with disabilities, human resources etc.

  • Administrative Assistant Certificate, or comparable certification in office operations and procedures; or one year experience working in a similar role / position

  • Computer / Technology operations certification an asset

Instructor / Facilitator

Prince George, BC

Full-Time, 35 hrs/week, Permanent

*A Cover Letter and three references is required.

ROLE SUMMARY

The Facilitator will deliver group based workshops and classroom training to a wide range of learners.  Travel is an integral part of this position, and potential applicants can expect to be travelling within Northern BC delivering workshops and training for up to 4 weeks at a time.  Potential applicants should have access to a reliable vehicle and a valid Driver’s License.

WDCS North’s main office is based in Prince George, with a secondary location in Prince Rupert.  The majority of the itinerant work will be done in the Northwest of the province, so applicants willing to relocate to Prince George are encouraged to apply.

WDCS North provides services to a wide range of job seekers with multiple barriers to employment, including, but not limited to:  persons with disabilities, older workers, youth and youth at risk, newcomers to Canada, and individuals in rural and remote communities.

RESPONSIBILITIES

  • Lead and instruct classroom based activities for predominantly adult learners on a wide range of topics

  • Utilizing existing curriculum, facilitate learning in the areas of life skills, employability skills, essential skills, job search skills and workplace literacy

  • Provide Individual and group employment and personal development coaching and facilitation

  • Engage learners through a variety of instructional methods, such as role-playing, team exercises, group discussions, and multi-media presentations

  • Assist with any program or staff incident reviews where requested

  • Maintain proper program procedures and paperwork; ensuring ethical guidelines, participant protection, privacy protection, risk management and other related policies and procedures are followed

  • Understand and use program systems and events calendars.

  • Actively maintain and cultivate community partner and volunteer relationships

  • Engage in client conferencing with Program staff

  • The ability to teach basic technology skills considered an asset

  • Minimum of two years of progressive experience facilitating or leading training sessions for adult learners (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) or combination of education and demonstrated experience

  • Post-secondary education in a related field

  • Experience providing social support services to people that live with a barrier, disability or other significant life challenge(s), or youth and family work

  • Willingness to take mandatory Privacy training/professional development

  • Strong computer skills and proficiency using Microsoft Office applications, Internet search engines, electronic correspondence

  • Strong interpersonal, cross-cultural communication skills; patience, tact, flexibility, and an ability to build rapport with clients and co-workers

  • Knowledge of community resources for clients, providing referrals to outside supportive agencies on an ongoing basis as necessary

  • Current and satisfactory Criminal Record Check 

 

WDCS North welcomes applications from individuals who meet the above noted criteria for responsibilities and requirements.   

Note:  Applicants with disabilities are encouraged to self-identify as per Section 41 of the BC Human Rights Code. As an equal opportunity Employer, WDCS North strongly encourages the applications of qualified persons with disabilities, individuals from the LGBTQ2S+ community, Indigenous persons, and other members of equity seeking groups.

To apply, please forward a cover letter, resume and three references to the attention of:

Laura Heagy – Operations Manager

laura@wdcsnorth.ca

WDCS North ltd.

100-2666 Queensway St.

Prince George, BC

V2L 1N2

Applicants may apply in person, via email, or regular mail.  No phone calls please.  Only those selected for an interview will be contacted. 

Add your own content here. Click to edit.

bottom of page